Shipping policy

SHIPPING POLICY

SHIPPING DESTINATIONS

We currently deliver to eligible addresses within the United States.

SHIPPING COST

Standard shipping to the United States is free.

ESTIMATED DELIVERY

Estimated delivery time is approximately 1.5–7 business days.

Delivery estimates are not guarantees. Weekends, public holidays, severe weather, carrier disruptions, incorrect address information and circumstances outside our reasonable control may affect delivery.

ORDER PROCESSING

Orders are processed after payment has been successfully authorised. You will receive an order confirmation at the email address provided during checkout.

When tracking is available, we will send shipping confirmation and tracking information by email.

SHIPPING ADDRESS

Customers are responsible for entering a complete and accurate delivery address. Please contact us immediately if you notice an error.

We cannot guarantee that an address can be changed after an order has entered processing. Additional costs resulting from an incorrect or incomplete address may be the customer’s responsibility.

TRACKING AND DELIVERY

Tracking information may take some time to become active after shipment.

A package may occasionally be marked as delivered shortly before it is physically received. Please check around the delivery location, ask household members or neighbours and contact the carrier if you cannot find it.

If the package still cannot be located, contact us at cfc2020london@gmail.com.

LOST OR DAMAGED PACKAGES

If your package arrives damaged, retain all packaging and contact us promptly with your order number and photographs or video evidence.

If tracking has not updated for an extended period or the shipment appears lost, contact us so that we can investigate with the carrier.

CONTACT

Business name: Expressify
Email: cfc2020london@gmail.com